I can’t log in to the portal, what do I do?
From time to time there can be problems with the system. Routine maintenance may have caused the portal to go down.
Please try again at a later time.
If you continue to experience problems, please contact the Student Accommodation office with details of the issue.
I’ve checked-in, what’s the first thing I should do?
As soon as you move in, it’s really important to complete your room inventory/condition report via the online Resident Portal . You should note if anything is missing or broken in your room and this information will be passed on to our Facilities Manager for rectification. It also ensures when you
What’s in the rooms?
Colleges Basser, Goldstein, Philip Baxter , Fig Tree Hall , and Colombo House have a king single bed and mattress, mattress protector, wardrobe with hanging space and area for folded clothes, desk and chair, set of drawers, ceiling fan, rubbish bin, and a pin board. UNSW Hall has king single beds
How do I log a maintenance request?
You can log all maintenance requests through the online Resident Portal . Issues are rated on severity , so if it’s a busy time, please bear with us. You can view the status of your request by logging on to the portal.
