• What’s the check-out procedure?

  • We’ll inspect your room after you check-out, so please make sure you clean everything thoroughly to avoid additional charges.

    If we find anything to be in an unsatisfactory condition, you’ll be charged a cleaning or repair fee.

    Cleaning

    • Wipe over all surfaces including the wardrobe shelves, study desk and shelving above and inside the drawer;
    • Vacuum thoroughly;
    • Remove any rubbish and food waste;
    • Remove all personal items; and
    • Remove scuff marks from the walls or any marks on the carpet.

    Bathrooms (if applicable)

    • Wipe the shower unit and shower screen (the glass doors must be clear and free of soap scum);
    • Clean the toilet;
    • Clean the sink;
    • Clean the mirror and shelf;
    • Clean the tiles;
    • Mop the floor; and
    • Empty the wastebasket.

    Mail

    • For the colleges, check your pigeon-hole and remove any mail items;
    • Re-direct your mail and packages to your new address.

    Colombo House and Apartments

    • Remove any food items from your allocated fridge, pantry and freezer spaces; and
    • Ensure your locks are also removed from your allocated fridge, pantry and freezer spaces.

    Keys

    If you have keys that belong to the Accommodation (mailbox, room key, storage room key or mailbox key), please return this to the Accommodation Office reception desk during our opening hours. If you are returning this during out of office hours, please drop in the key box provided).

    For College residents, you are not required to return your Student ID. Your room and building access will be deactivated upon your check out time.

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