What time can I check-out?
Check-out time is 10:00AM for all Colleges and Apartments.
You must check-out on or before this date. If you’d like to check-out before your official date, please email the Student Accommodation office.
Please note, you’ll be charged accommodation fees until the official check-out date.
Where do I check-in?
For Colleges and Apartment residents, your check in locations may differ, please follow your email or the directions below: UNSW Colleges ( Fig Tree Hall, Colombo House, UNSW Hall, International House, Philip Baxter College, Basser College, Goldstein College ) - please check your check in email,
What’s the check-out procedure?
We’ll inspect your room after you check-out , so please make sure you clean everything thoroughly to avoid additional charges. If we find anything to be in an unsatisfactory condition, you’ll be charged a cleaning or repair fee . Cleaning Wipe over all surfaces including the wardrobe shelves, study
I can’t log in to the portal, what do I do?
From time to time there can be problems with the system. Routine maintenance may have caused the portal to go down. Please try again at a later time . If you continue to experience problems, please contact the Student Accommodation office with details of the issue.
