What time can I check-out?
Check-out time is 10am for all colleges and apartments.
You must check-out on or before this date. If you’d like to check-out before your official date, please email the Student Accommodation office.
Please note, you’ll be charged accommodation fees until the official check-out date.
I can’t log in to the portal, what do I do?
From time to time there can be problems with the system. Routine maintenance may have caused the portal to go down. Please try again at a later time . If you continue to experience problems, please contact the Student Accommodation office with details of the issue.
What’s the check-out procedure?
We’ll inspect your room after you check-out , so please make sure you clean everything thoroughly to avoid additional charges. If we find anything to be in an unsatisfactory condition, you’ll be charged a cleaning or repair fee . Cleaning Wipe over all surfaces including the wardrobe shelves, study
I’ve checked-in, what’s the first thing I should do?
As soon as you move in, it’s really important to complete your room inventory/condition report via the online Resident Portal . You should note if anything is missing or broken in your room and this information will be passed on to our Facilities Manager for rectification. It also ensures when you
