What time can I move in from?
Generally from 8:00AM onwards on the check-in day, unless otherwise specified.
What’s the check-out procedure?
We’ll inspect your room after you check-out , so please make sure you clean everything thoroughly to avoid additional charges. If we find anything to be in an unsatisfactory condition, you’ll be charged a cleaning or repair fee . Cleaning Wipe over all surfaces including the wardrobe shelves, study
I can’t log in to the portal, what do I do?
From time to time there can be problems with the system. Routine maintenance may have caused the portal to go down. Please try again at a later time . If you continue to experience problems, please contact the Student Accommodation office with details of the issue.
What’s the $1000AUD fee in advance payment and is it refundable?
A fee payment of $1000AUD is required in advance as a deposit guarantee to accept your accommodation offer. This fee will then be subtracted from your final accommodation fee instalment (provided your room is left clean and there is no damages to your room at the time of check out). Refund process
