Where do I check-in?
For Colleges and Apartment residents, your check in locations may differ, please follow your email or the directions below:
UNSW Colleges (Fig Tree Hall, Colombo House, UNSW Hall, International House, Philip Baxter College, Basser College, Goldstein College) - please check your check in email, you may check in directly at your College entrance door.
For Apartment residents of Barker Street Apartments, High Street Apartment and University Terraces, you will check in at Student Accommodation office is located at Gate 5, High Street (map reference B17).
Check-in time is generally from 8:00AM onwards (unless otherwise specified) and the Student Accommodation office is open until 6:00PM.
Paid parking is available at Gate 5 if you’re getting a lift and need to unload your car. Alternatively you can park on High Street, but it can be a little busy.
For Jacaranda Hall residents, please head to 1 Lorne Ave, Kensington - Reception desk will be on the Ground Floor.
Check-in time is generally from 8:00AM onwards (unless otherwise specified) and the Reception desk is open until 10:00PM.
Street parking is available on Lorne Ave, but it can be a little busy.
For Cowper Street Apartment residents, please head to 1 Cowper Street, Randwick - staff will be available at Unit 1 for check in process.
Check-in time is generally from 8:00AM onwards (unless otherwise specified) if you require further assistance, please call our office number +61 2 9385 4346.
Street parking is available on Cowper St, but it can be a little busy.
What time can I check-out?
Check-out time is 10:00AM for all Colleges and Apartments . You must check-out on or before this date. If you’d like to check-out before your official date, please email the Student Accommodation office . Please note, you’ll be charged accommodation fees until the official check-out date .
What’s the check-out procedure?
We’ll inspect your room after you check-out , so please make sure you clean everything thoroughly to avoid additional charges. If we find anything to be in an unsatisfactory condition, you’ll be charged a cleaning or repair fee . Cleaning Wipe over all surfaces including the wardrobe shelves, study
I’ve checked-in, what’s the first thing I should do?
As soon as you move in, it’s really important to complete your room inventory/condition report via the online Resident Portal . You should note if anything is missing or broken in your room and this information will be passed on to our Facilities Manager for rectification. It also ensures when you
