What happens if my payment cannot be made due to international payment difficulties?
Please contact the Student Accommodation office to discuss the matter and agree on a plan of action.
What happens if I can’t make a payment?
It’s your responsibility to ensure you’re able to make your payments on time . In the unfortunate circumstance where this is not possible, you should contact the Student Accommodation office as soon as possible to discuss your circumstances and agree on a plan of action.
What’s the $1000AUD fee in advance payment and is it refundable?
A fee payment of $1000AUD is required in advance as a deposit guarantee to accept your accommodation offer. This fee will then be subtracted from your final accommodation fee instalment (provided your room is left clean and there is no damages to your room at the time of check out). Refund process
I cannot see my room inventory list to report the condition of my room, what do I do?
If this happens, please contact the Student Accommodation office and they can either try and rectify the problem or provide you with a hardcopy of the condition report to be completed.
