Why is the amount on my invoice slightly different each month?
Your invoice will normally be for 4 weeks, or 28 days, however on occasion we need to adjust this depending on how many days in a month.
Please check your invoice carefully as it will always indicate the exact period it covers.
When should I expect an invoice for accommodation fees and how can I pay it?
Invoices are sent to your UNSW student email address and/or your nominated email address as per the rent schedule. You’re required to pay the outstanding amount by the due date each month. The invoice will have details on payment options and methods ie. Bpay, direct deposit, web portal, etc.
When are invoices due? Where are they sent?
Invoices are sent out monthly via email and due to paid within 7 days . Your child can nominate the email address they’re sent to via the Resident Portal.
Can the invoice also be sent directly to my parents/guardians to pay?
Yes . Invoices are emailed out to you and you can also nominate an additional address other than your own, eg. your parents through the online Resident Portal .
