My internet isn’t working, what should I do?
Your internet is provided by UNSW IT Services . If you have a problem you should log it with their service desk . Please call them on +61 2 9385 1333.
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I have special dietary needs, what should I do?
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If you’re living in a catered college (Basser, Goldstein, Philip Baxter, Fig Tree Hall or UNSW Hall) and you didn’t indicate any dietary preferences when you made your application, you can fill out a dietary request form and email it to the Student Accommodation office.
Related Questions
I’ve checked-in, what’s the first thing I should do?
As soon as you move in, it’s really important to complete your room inventory/condition report via the online Resident Portal . You should note if anything is missing or broken in your room and this information will be passed on to our Facilities Manager for rectification. It also ensures when you
I’m not getting on with my flatmates, what should I do?
You can have a chat with your Community Assistants in the first instance, or alternatively contact the Student Accommodation office and we’ll try and help.