I’m not getting on with my flatmates, what should I do?
You can have a chat with your Community Assistants in the first instance, or alternatively contact the Student Accommodation office and we’ll try and help.
I have special dietary needs, what should I do?
If you’re living in a catered college (Basser, Goldstein, Philip Baxter, Fig Tree Hall or UNSW Hall) and you didn’t indicate any dietary preferences when you made your application, you can fill out a dietary request form and email it to the Student Accommodation office.
I’m not getting on with my flatmates, what should I do?
You can have a chat with your Community Assistants in the first instance, or alternatively contact the Student Accommodation office and we’ll try and help.
My internet isn’t working, what should I do?
Your internet is provided by UNSW IT Services . If you have a problem you should log it with their service desk . Please call them on +61 2 9385 1333.
I’ve checked-in, what’s the first thing I should do?
As soon as you move in, it’s really important to complete your room inventory/condition report via the online Resident Portal . You should note if anything is missing or broken in your room and this information will be passed on to our Facilities Manager for rectification. It also ensures when you